Contact us
Don't hesitate to contact us if you have a question that we haven't answered in our FAQs.
Request Policy Date Changes
If you wish to begin the process of changing the destination and or dates of your insurance policy, please complete this short online form.
Note: if your trip has already started and you want to extend your policy, please call us on 0345 90 80 121.
Request Policy Refund
If you wish to begin the process of cancelling your policy, please complete this short online form.
Request Policy Document
If you would like to receive a copy of your policy documentation, including any medical declaration(s), please use this form.
Claims information: All claims are handled directly by the insurer (Collinson Insurance Services) and their expert claims team. You can start and manage existing claims online or by calling +44 (0)333 005 1092. Find out more about starting a new claim on our claims information page.
Enquiries email: info@travelinsurance4medical.co.uk
Rothwell & Towler Ltd
Tourism House
Woodwater Park
Pynes Hill
Exeter
Devon
EX2 5WS
Telephone: 0345 90 80 121
Opening hours:
We are open Monday to Friday 09:00 to 17:00
Affiliates: Join our affiliate program.