Choosing who underwrites our policies is a big decision for us. Taking the time to get it right means we can offer great value policies, cover more medical conditions and offer you more policy benefits, however you choose to travel.
With that in mind, whenever you buy a policy from us it will be underwritten by Travel Insurance Facilities Group and insured by Union Reiseversicherung AG (URV), part of Germany's largest banking group, Versicherungskammer Bayern Group (VKB Group).
Travel Insurance Facilities Group (TIF) operates from offices in Kent and has been offering specialist travel insurance since 1996. Their management team have over 90 years of experience behind them. So you can travel with the peace of mind that you're covered by safe, experienced hands.
Travel Insurance Facilities Group is a member of the Financial Ombudsman Service (FOS), which gives all policyholders full access to the FOS. You'll find your policy wording to be transparent on how a complaint can be made and how it can be referred to the FOS. Furthermore, TIF pays an annual levy to the Financial Services Compensation Scheme (FSCS) in the UK to provide all policyholders with complete financial protection.